Abdullah's Resume (HRM/HRD)

 

Education

BSc Special in Management (UWI, 2000)
I’ve excelled at all HR courses including OB, S/HRM, OD, HRD, Compensation, Strategy, Psychology and Social Psychology.

MSc Management (reading UWI, 2006)
In addition to other core management courses, I’ve completed Advanced Readings in Training and Development, Entrepreneurship and Small Business Management, and completed a week-long pedagogy workshop.

 

Work Experience (relevant)

Training Specialist (2004-2005)
Performed as a Training and Implementation Specialist for Project IHRIS (Integrated Human Resource Information System) for the Government of Trinidad and Tobago. The Project was in partnership with PriceWaterhouseCoopers, and was lead by an IBM Project Manager.

As the Training Specialist I worked with the Training Team Lead and two other Training Officers to plan and deliver PeopleSoft training to all HR officers across the Government Service (well over 150) at our two training rooms at the Project’s Office. We planned and delivered well over 15 separate training modules, and created and maintained training materials (including presentations) for each course.

Additionally, PeopleSoft characterizes the industry best-practices for each of its module-areas, including Training Administration, Health and Safety Monitoring, etc.

Because of my passion for effective training, previous lecturing and training experience, and competence with software and IT, I played a lead role in several areas:

I lead the training effort for the deployment of the PeopleSoft ESS module (Employee Self Service). Aside from developing all the training materials, I played a lead role in planning and executing ‘ESS Open Week’ where employees from every ministry were invited to training presentations and a first-person look at the newly deployed module.

Because of the continuous movement and shortage of HR personnel in the Service, there was a constant flow of training requests on the small training Team at the Project Office. In Implementation meetings there was talk of having ‘Project Champions’ in each ministry to champion the usage of the application: I recommended having a Train-the-Trainer Programme where we train less-mobile and more motivated individuals in the Ministries to become ‘IHRIS Certified Trainers’. The mini-project took off: a complete training programme was created for 90 nominated individuals; training materials were customized for the programme, and a comprehensive final-practical was conducted at the end. Everyone, including members of staff, was extremely enthused because ‘graduates’ were awarded professional ‘certified’ certificates at the graduation official graduation ceremony.

There were many offshoots of the train-the-trainer programme, including a special large all-day Workshop held at the Attorney General’s Conference Room. I played a key role in planning, preparing the site and the materials for the Workshop.

One Training Officer was dedicated to ‘training scheduling’ which, when I came to the Team, was done in Excel. Since the Train-the-trainer programme was my ‘baby’, I created an Access Training Administration database that would store the names of the trainers (to be trained), the module courses we were offering, the scheduled ‘sessions’ for these courses, and who was registered on what day to be trained. The Access database sat on the Shared drive, so all four team members could ‘open a session’ and ‘register a participant for a session’. The database, amongst other things, would automatically indicate when a session is full, and the training facilitator could print a training register before delivering the session. There were also several other useful reports and queries. It greatly improved the functioning of the team, and the humble database is still used today for training administration by the present team.

Training Materials were constantly being revised and updated and it was identified that trained HR officers in the ministries were operating with outdated manuals. I implemented a document versioning system on the shared drive, and produced complete PDF’s of documents for easy mass-printing. I then created a Training-CD with an auto-run application, on which we burnt all PDF’s and other training materials (such as IHRIS forms, and training presentations). There were distributed to all certified trainers. In addition, because the CD’s front-end was an html page, a link was added to the IHRIS/PeopleSoft Log-in page which took you to a site on the network where all the materials on the CD resided: now anyone logging in to the application from HR-site in the Government had the ability to download the most recent version of all the training materials.

There were several other innovative ideas and recommendations that I made as the Training Specialist, including improvements on Training Delivery for several modules (I was known as the ‘Scope 2 Specialist’, Scope 2 being a bundle of modules that were deployed in the second scope of the Project), a re-write of the Training Evaluation Form that was grounded in Theory, and planning and preparing training data in the training database environment (I actually wrote the ‘robot’ scripts in VisualBasic to prepare the Training Environment).

References:
Roger Butts (Project Manager), Marcia Mckeller (Team Lead)

 

Project Manager and OD/Training Specialist (2005-2006)
My main duties involved performing as a Project Manager / Coordinator for large enterprise projects within the Enterprise Software Solutions Division of the Gillette Group of Companies (www.gillette-group.com). I managed several large projects for both local and regional firms, most distinctly, being the Project Manager for a document management implementation project with a large utility company in Guyana.

I was the Lead OD and Training Specialist on all Projects, including internal staff development. I lead the documentation and training effort for all the applications we produced (I brought professionalism to the training and implementation function at ESSD). As part of my project management duties, I prepared the Encounter/Implementation Approach for all projects, including the Organizational Impact. I lead the effort in the changing our Internal Approach and PM Methodology in line with ‘Agile Software Development’ and ‘Agile Project Management’, which is a very OD-based approach to these disciplines (see www.agilealliance.org for the primary values and beliefs). I also was a Training Consultant for the ESSD division.

References:
Labeeb Syed (General Manager, ESSD)

 

HRM Lecturer (2004)
I lectured Fundamentals of HRM at Cipriani Labour College (Part time). The one major innovation to the course delivery I made was breaking the class into groups and having group projects contribute the final mark. Additionally, classes were extremely involved, many involving me facilitating guided discussions on that week’s chapter-topic. Several times, we had flip-chart led random-group discussion. Feedback I received from staff and students was extremely positive. Several students even wanted pointers for studying other courses, including Heath and Safety and Organisational Behaviour.

Advanced Level Teacher and HOD (Computing) (2000-2002)
I taught Advanced Level Cambridge GCE Computing to both Upper and Lower Six classes at Presentation College, Chaguanas, and Cambridge GCSE Computer Studies to both Forms 4 and 5 (in total about 120 students). There were several major accomplishments as the Head of Computing (relative to the MIS manager of the College), but in line with Training and Development, most of my classes were group-based. I was heavily influenced by the theory of Cognitive Playfulness and its effect on IT-learning, so I encouraged students (especially A-Level students) to put this into practice, and innovate. This resulted in moving the entire A-Level taught-language from the outdated ‘Pascal’ to the updated, more relevant Windows-oriented ‘Delphi’, which was a huge step. I encouraged learning-by-doing and most of my ‘courses’ were project and group based. I created standardized learning materials and course-outlines for all classes, and produced and distributed ‘past-paper compendium booklets’ for all students to use as a practical supplementary text.

Reference:
Simon Rostant (Principal)

 

 

Skills

T&D / HRD
Training Needs Analysis, Training Scheduling and Administration, Effective Delivery for performance, Training Research and Evaluation, Effective Coaching, Management Development, Orientation and Induction, IT/Technical Training, Strategic Training and Development, HRIS, Documentation and Document Style /Template Management

 

Softer Skills
Effective Meetings, Project Management, Team Management, Stress Management, Effective Speaking and Presentation, Time Management

 

Technical / IT Skills
All Microsoft Office Products at an Advanced Level, including Word, Excel, PowerPoint, Publisher, Access, Vision and the effective use of Outlook in Teams. Additionally, I am Primavera Certified (project management, basic and advanced), and am a qualified programmer in PHP, JSP, Java (J2SE), Pascal, Delphi, HTML, CSS2, MySQL, and Oracle. I am also the site-master for my own personal family website (www.mohammedtt.com).

 

References

Roger Butts, Project Manager, Project I-HRIS, Govt of Trinidad and Tobago
Cor. Park and Abercrombie Street, Port of Spain
868-623-5991×100

 

Marcia McKeller, Training Specialist, Public Service Academy, MPAI.
NALIS Building, Port of Spain
mckellerm@pai.gov.tt

 

Labeeb Syed, General Manager, ESSD, The Gillete Group
80-82 Edward Street, Port of Spain
868-625-3559×209
lsyed@computersandcontrols.com, labeeb@cablenett.net

 

Simon Rostant, Principal, Presentation College Chaguanas
Max Murphy Street, Chaguanas
868-665-5752

posted by Abdullah Mohammed Mar 1, 03:36 AM.